Rocky100
05-01-2006, 10:18 AM
so, I didn't see a thread for this.. but my xbox has been freezing up lately and it is cooled just fine.. not cramped into a space...
i checked online and checked the date and time and all this stuff.. well I called up microsoft support and do you know that these guys are sending me a ups box to send it back to them in and they are mailing me out a brand new one just like that...?!!
they said the total times should not be 12 days with me getting the box, sending back to them and them sending me a new one..
now that is the simplest procedure I have ever been through... I was totally surprised and thought they deserved some props.. because in this day and age it seems customer service is dead.. but this was very impressive..
i checked online and checked the date and time and all this stuff.. well I called up microsoft support and do you know that these guys are sending me a ups box to send it back to them in and they are mailing me out a brand new one just like that...?!!
they said the total times should not be 12 days with me getting the box, sending back to them and them sending me a new one..
now that is the simplest procedure I have ever been through... I was totally surprised and thought they deserved some props.. because in this day and age it seems customer service is dead.. but this was very impressive..